Contact Us
Regence Boeing Customer Service is available Monday through Friday, 6 a.m. to 5 p.m. Pacific Standard Time.
1 (800) 422-7713
TDD: (206) 389-6728
Fax: 1 (877) 357-3419
Live Help on myRegence.com
Have questions about benefits, claims or eligibility? Need help navigating myRegence.com? Use the Live Help feature to chat with our Customer Service team, Monday through Friday, 7 a.m. to 5 p.m. Pacific Standard Time.
Register as a new member today at myRegence.com and receive full access to this feature and more.
Not a Regence member? Register for a Guest Pass to get started.
Email Us
Use our secure email with questions regarding a Regence Boeing Health plan, or to request information such as member brochures, provider directories, or member cards.
Change of Address?
To change your address or personal information, contact Boeing TotalAccess at 1 (866) 473-2016 or visit the Boeing TotalAccess Web site (requires BEMS ID or SSN and PIN).
Preadmission Approval
In Washington contact:
1 (800) 367-2766
Fax: (206) 626-6152
In all other locations contact:
1 (800) 423-6884
Fax: (206) 626-6152
Boeing Plan Appeals and Correspondence
PO Box 91015
Mail Stop BU248
Seattle, WA 98111-9115
Fax: 1 (877) 663-7526
Claims
Member submitted claims within the Regence service area send to:
Boeing Plan Claims
PO Box 21065
Seattle, WA 98111-3065
Fax: 1 (877) 357-3418
Medicare-eligible
Provider will bill Medicare directly for services. After Medicare has completed processing your claim, have your provider submit your claim to the local Blue Cross Blue Shield plan where services were rendered. Contact Boeing Customer Service to obtain the address of the local plan.
All other Boeing Plans and locations
Submit claims to the local Blue Cross Blue Shield plan where services were rendered. Contact Boeing Customer Service to obtain the address of the local plan.
