Back on Track
Back on Track is a back health support program to help you and your adult dependents covered by Regence manage back pain. This program provides personalized back pain support and information to help you prevent back injury, manage back pain and make informed decisions about medical and surgical options. Rather than focusing on back surgery, Back on Track addresses the full range of low back pain care needs.
Back on Track recognizes that individuals with low back pain account for the single most significant source of medical disability. At some point in life, almost everyone will experience back pain. In fact, back problems are second only to coughing as the main reason people go to the doctor. But for a common problem, back pain is still overwhelmingly misunderstood. Despite common misconceptions, back pain rarely means that you have a serious underlying condition. And while pain can be severe, it usually gets better on its own. The Back on Track program focuses on education and early intervention.
Back on Track's Regence Back Health Coaches are available by phone, 24/7 to teach you self-care skills, support you in adhering to your treatment plan and help you work more effectively with your physicians.
What to expect from Back on Track
The program delivers a number of services, which include but are not limited to:
- One-on-one support from a Regence Back Health Coach
- Strategies on how to work with your doctor to choose treatments that are right for you
- Information on treatment choices, including exercise, medicines, and surgery
- Your Regence Back Health Coach can tell you about the risks and benefits of each choice
Your Regence Back Health Coach can also send you a no-cost DVD about back pain if it is right for you.
Here’s an example of what people with back pain say about their Regence Back Health Coach
"I was nervous to call, but the Regence Back Health Coachwas there to support me from the start. She helped me realize I could work with my doctor to choose what is right for me. We talked a long time so I could really understand everything. I’m going to call her again to let her know how I’m doing."
Call your Regence Back Health Coach today for free, helpful information. 1 (888) 277-1544.
