Contact Us
Need to reach us? We want to hear from you! Here are some helpful phone numbers and e-mail addresses.
| Nurse Line | |
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Blue Health Connection
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1 (888) 258-3432
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| Pharmacy Information | |
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Retail Pharmacy
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1 (800) 624-5060
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Mail Service Pharmacy (standard option)
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1 (800) 262-7890
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| Overseas Assistance | |
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24 Hour Overseas Assistance
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(804) 673-1678 (can call collect)
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| Affinity Programs | |
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EyeMed Vision Care
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1 (800) 551-3337
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US Laser Network
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1 (877) 552-7378
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American Speciality Health
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1 (877) 258-7283
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| Idaho | |
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FEP Customer Service:
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1 (800) 732-1209, (208) 331-7337
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Northern Idaho (hospital claims):
Precertification: Mental Health/Substance Abuse: |
1 (800) 627-6656
1 (800) 627-1187 1 (866) 873-9743 |
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Field Service: Robert Tateoka
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(801) 333-5370 |
| Oregon | |
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FEP Customer Service:
Precertification: Mental Health/Substance Abuse: |
1 (800) 962-2731
1 (800) 824-8563 1 (866) 873-9743 |
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Field Service: Gunther H. Hoffmann
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(503) 225-6924
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| Utah | |
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FEP Customer Service:
Precertification: Mental Health/Substance Abuse: |
1 (800) 421-4498
1 (800) 228-8263, (801) 333-2850 1 (866) 873-9743 |
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Field Service: Robert Tateoka
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(801) 333-5370 |
| Washington | |
| Customer Service - medical precertification: Customer Service - physican claims: Customer Service - hospital claims: Mental Health/Substance Abuse: |
1 (800) 344-2227 1 (800) 552-0733 1 (800) 562-1011 1 (866) 873-9743 |
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Field Service: Sylvia Stafford |
(253) 573-3227 |