Need Assistance? Contact Us
Everyone is concerned about the high price of health insurance. We see first-hand how health care costs are rising because we pay our members' medical bills. For the sake of our 2.3 million members who have pooled their funds to pay for care, we all want to bring down costs.
A key step toward making health care—and coverage—more affordable and accessible is understanding where the money goes—and why. Then, together, we can figure out how to make the entire health care system more efficient and affordable, including health plans.
We want to share with you what we know about health care spending. That's why we offer cost estimator and cost comparison tools to members. It's important to know what services cost and what treatment options are. Every choice we make matters when it's time to assess the premium needed to cover medical costs.
Every rate adjustment we file with a state insurance department includes a plain-language statement about the relationship between rising use and costs of care among our members, as well as detailed actuarial explanation for our request. Additionally, we file annual financial statements that explain where premium dollars were spent.
We all have good reasons to be concerned about the cost of health care and insurance coverage. I welcome your interest in how we set rates and how premium dollars are spent. It's important that we make the connection between what we pay for health care and what we get, so that we can figure out how to change the system to deliver what we need: effective, affordable care for all.
President and CEO