Loading...Loading...Updated October 22, 2021
Our top priority is supporting members’ access to COVID-19 vaccines, connecting members to care and supporting you, our valued business partners, during this trying time. Please check back here frequently for updates and urge all employees to create a regence.com account or download the Regence app to receive important, timely updates in their inbox.
The health of our members is our top priority. We’ve taken the following actions to support them:
- No-cost coverage for COVID-19 vaccination, testing and treatment through 12/31/21
- Employer onsite vaccination clinics now offer COVID-19, flu, and other routine vaccinations
- Early prescription refills
- Extending any expiring prior authorizations for elective services when requested, by up to three months, or through 12/31/21, whichever is latest
- Online symptom checker to provide real-time feedback and guidance toward diagnostic and treatment options
- Enhanced support for high-risk members and those hospitalized with COVID-19
Enhanced coverage for virtual care, including behavioral health
Please read the FAQs for fully insured groups and self-funded groups for more information about how we’re supporting our members and customers.
Commonly needed resources
Trusted resources for additional information:
State regulatory COVID-19 updates:
Provisions for continuation of coverage and grace periods for fully insured groups:
State departments of health:
State employment departments to file unemployment claims:
Federal regulatory COVID-19 updates:
Caregiver resources:
Additional important updates
How to stay informed
Now more than ever, we urge all groups’ employees to create an account and sign up for email alerts on regence.com. Once registered, they receive 24/7 account access, along with tools that can help them save time and money and manage their health, along with timely updates and vital health plan information—including the latest on COVID-19. They can also download the Regence app for on-the-go access.
COVID-19 impact
When COVID-19 arrived and spread in the United States, we drew on our legacy to adapt, listen to our stakeholders' needs and quickly respond. Read the full report here:
Visit our blog
For the latest information and lifestyle resources for employees coping with physical distancing, caregiving and other COVID-19 issues, visit our blog.
