Updated November 25, 2020
Our top priority is connecting members to care and supporting you, our valued business partners, during this trying time. Please check back here frequently for updates and urge all employees to create a regence.com account or download the Regence app to receive important, timely updates in their inbox.
The health of our members is our top priority. We’ve taken a number of actions to support them around the following areas:
- No-cost coverage for COVID-19 testing, in-network treatment and—when available—vaccinations (self-funded groups are required to opt-in for these coverage expansions)
- Early prescription refills though the end of the declared state of emergency
- Online symptom checker to provide real-time feedback and guidance toward diagnostic and treatment options
- Enhanced support for high-risk members and those hospitalized with COVID-19
Enhanced coverage for virtual care, including behavioral health
Please read the FAQs for fully insured groups and self-funded groups for more information about how we’re supporting our members and customers.
Commonly needed resources
Trusted resources for additional information:
Additional important updates
How to stay informed
Now more than ever, we urge all groups’ employees to create an account and sign up for email alerts on regence.com. Once registered, they receive 24/7 account access, along with tools that can help them save time and money and manage their health, along with timely updates and vital health plan information—including the latest on COVID-19. They can also download the Regence app for on-the-go access.