Contracting and credentialing

We contract with providers and facilities to form networks essential for delivery of dental services to our members.

• Credentialing - All providers must be credentialed before they can participate on our networks. View our application checklist and submit an application.
• Contracting - After completing the credentialing process, you will be notified that agreement documents are available for review and signature in our eContracting Center.
• View our step-by-step guide to contracting.

Claims and payment

Learn how to identify members and verify their dental coverage, easily submit claims and receive payment for services and supplies.

• Submitting claims - All claims must be submitted electronically.
• Dental billing guidelines help ensure your dental claims are processed accurately and efficiently.
• Learn about billing medical claims.
• Receiving payment - Make this process more efficient by using our electronic options.
• Sign up for electronic funds transfer (EFT).

Library

• Access forms.
• View our Dental benefits reference guide.
• The Connection includes important news and changes to our dental reimbursement policies.
• View a summary of monthly changes that impact your office.
• Dental policies are used as guidelines for coverage determinations.
• Our Administrative Manual contains dental policy and procedure information.