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You have options for your care

Your doctor helps to determine your treatment, but you have choices that can affect your health, your care experience and your budget. Regence is here to help. We have collected powerful information and tools to help you know before you go to make smart decisions about your care. If you have questions, don't hesitate to contact us. Our award-winning Customer Service team is committed to helping you.

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Start with these tips

Know whom

Choose an in-network provider

Regence contracts with doctors, hospitals, labs, clinics and pharmacies. These are the providers in your network. Each provider has agreed to accept your plan's contracted rate as payment for services. Their costs are usually lower than out-of-network providers, and they also agree to file claims for you and not bill you for charges beyond this set price.

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Know why

An urgent care center may be a better choice than the emergency room

Unless you are experiencing dangerous or life-threatening symptoms, an urgent care center may be a good option for after-hours care. The wait time at urgent care averages only 20 minutes, vs. four hours or more at the emergency room. Your out-of-pocket cost—through copays or coinsurance—may also be lower.

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Cost & value tools

Cost estimator

Learn about costs before you seek care. (Requires sign in.)

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Pharmacy benefits and formulary

Get a list of the drugs and costs covered by your plan.

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Find a doctor

Search for providers and read patient reviews. Sign in to see doctors covered by your plan.

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Preventive care

Be sure to get all the benefits fully covered by your plan.