Jared L. Short
President, Regence Health Insurance Services
Jared oversees Regence's health insurance portfolio, meeting the needs of 2.4 million members covered by seven health plans in Idaho, Oregon, Utah and Washington. That includes everything from award-winning service in traditional health plan models to designing innovative new products and services that meet the needs of a rapidly changing marketplace.
Under Jared's leadership, Regence is bringing new tools for customer engagement to help improve member experience, facilitating collaborative partnerships between providers and patients, driving growth for the overall portfolio, and orienting programs to emphasize quality outcomes while minimizing costs.
He oversees areas of the company ranging from Member Services and Claims Administration to Government Programs and the Federal Employee Program as well as Account Management, Insurance Product Development, the Regence market presidents, Health Care Services, and Regence subsidiaries Healthcare Administrators, Inc., and other regional health plans.
Jared's career with Regence began in 2000, when he joined the company in a Finance division role with cross-functional responsibilities across a variety of divisions, with increasing responsibilities for several years. He moved briefly to BlueCross BlueShield of Montana, where he served as chief marketing and underwriting officer. Jared returned to Regence in 2009 as president of Regence BlueCross BlueShield of Oregon, where he became responsible for Oregon sales, provider contracting, and government and community relations. He has led the overall Regence insurance portfolio since 2011.
Jared serves on the board of directors for the Portland Metropolitan Area Boys & Girls Clubs, TriWest Healthcare Alliance, and GNS Healthcare.
He received his Bachelor of Science degree in economics and history from Willamette University in Salem, Oregon.
President, Regence BlueCross BlueShield of Oregon, and Chief Sales Officer
Over the course of her career, Angela Dowling has committed herself to helping customers understand and navigate their health insurance needs. Her ability to identify and develop creative options that meet the financial and benefit needs of her customers has led Angela to become a trusted advisor to many of Oregon's leading companies at a time when sound strategic health care decisions are more critical than ever.
As chief sales officer, Angela is responsible for improving Regence's ability to win and retain business, bringing greater focus and accountability to our sales organizations and driving a sales strategy across all our markets. In her role as Oregon market president, Angela is responsible for directing and guiding the operational and market performance of Regence statewide, including sales, provider contracting, government affairs and community relations.
Prior to being named president of Regence BlueCross BlueShield of Oregon, Angela served as the health plan's vice president of Sales. She came to Regence in 2012 with a rich senior sales leadership background, previously with Payne Financial Group, Inc., where she served as chief revenue officer. Ms. Dowling also served in national account sales at United Health Care in New York City, as the business development officer at Hewitt Associates in New York City, and as market vice president at Aetna Health Plans in Philadelphia.
A scholarship athlete in college, Angela received her Bachelor of Arts degree in Psychology from the University of Michigan. She is a member of several industry organizations, including the National Association of Insurance and Financial Advisors. In the community Angela serves on the Oregon Healthcare Leadership Council.
President, Regence BlueCross BlueShield of Utah
Jennifer's career has revolved around health issues, first with the U.S. Public Health Service, the Utah Department of Health and the Utah Attorney General's Office Health Division.
As the Utah market president, Jennifer is responsible for directing and guiding the statewide operations and market performance, while representing and promoting Regence in business and civic arenas throughout Utah.
Jennifer was named to this position in 2012. Starting as a staff attorney with Regence in 1997, Jennifer has served as associate general counsel and assistant vice president for legislative and regulatory affairs. She has directed public policy and health information for all Regence markets, and was named Utah vice president in 2010.
She is a trustee of the University of Utah Hospital Foundation; serves as a policy advisor to the Salt Lake Chamber of Commerce Board of Governors and Health Reform Committee, as an advisory board member for the University of Utah Eccles school of Business, and serves on the boards of the Wells Fargo Women's Advisory Board, United Way Salt Lake and the American Heart Association.
Jennifer earned a bachelor's degree in political science and a law degree from the University of Utah.
President, Regence BlueShield of Idaho
Scott brings a wide range of experience from different kinds of health plans and from health policy perspectives.
As the Idaho market president, Scott is responsible for directing and guiding statewide operations and market performance, while representing and promoting Regence in business and civic arenas throughout Idaho.
Scott joined Regence BlueShield in November of 2002 as the Director of Sales and served as vice president of sales for Regence BlueShield (in Washington) from 2007-09.
Before joining Regence, Scott served as director of sales and marketing with PacifiCare, responsible for group sales, broker relations and product rollout. He has also held sales management roles with Aetna U.S. Healthcare in Alaska and Washington.
Scott holds several industry leadership positions. He was appointed by Governor Otter to the Idaho Health Insurance Exchange Board, where he serves as vice chair. He also serves on the BlueCross BlueShield Association National Board and the Idaho Association of Health Plans.
Active in his community, Scott serves on the boards of the Boise Metro Chamber of Commerce, the Idaho Association of Commerce and Industry, and the Treasure Valley Family YMCA.
He earned his Bachelor of Arts degree from the University of Nebraska in Omaha.
Senior Vice President, Marketing, Chief Marketing Officer
Carol brings a track record and personal passion for identifying trends and new technologies that impact consumer behavior to the role of chief marketing officer for Regence's health plans—leading marketing, branding and digital strategies teams that are a fundamental part of the company's consumer-centric evolution.
In addition to helping Regence and its health plans enrich the mobile experience for members, Carol is charged with helping the company transform how it engages with customers and deliver game-changing health solutions to the marketplace.
Before joining Cambia in 2014, she was the chief marketing officer at Tough Mudder, where she helped the fitness events company surpass revenue and expansion goals. Before that, Carol was senior vice president and chief marketing officer at ESPN, expanding the company's brands through an array of television networks and digital products.
At The Coca-Cola Company, she developed innovative ways to deliver targeted, relevant messaging and building engaging digital, mobile and social experiences. Prior to that, she held marketing/senior management roles at three Silicon Valley startups focused on software development, hardware/software for consumer digital imaging, and online consumer payments and promotions.
Active in industry and community organizations, Carol currently serves on the board of governors for DMG Events, and as Portland chapter president for the CMO Club.
She is a graduate of University of Southern California, with a Master of Business Administration from the Marshall School of Business. She earned a bachelor's degree in international relations from Pomona College.
Senior Vice President, Health Insurance Operations
Ian is responsible for providing leadership and strategic direction for Regence Health Insurance Operations and Customer Experience, including efforts to improve service quality while achieving new levels of efficiency and effectiveness.
His areas of accountability include Claims, Member Services, Membership, Enrollment, Product Configuration, Digital Portals, Provider Operations, Cambia Project Management, Cambia Connect, Sales Operations and Operational Improvement and Quality functions.
Ian came to Regence in 2014 from McKesson Health Solutions, where he served as senior vice president and general manager. Before that, he was CEO of Topaz Shared Services. He brings extensive experience to the leadership of operations, having served as chief operations officer at BlueCross and BlueShield of North Carolina, at Meritain Health where he was also president, and at Concentra.
Ian is active in the community, actively engaged with the Portland/Metro East chapter of Habitat for Humanity.
He has a bachelor's degree in accounting from Montclair State College, a Master of Business Administration from Rider University, and a master's degree in management information systems from the University of Virginia. He is also a certified public accountant.
Dr. Richard Popiel
Executive Vice President, Health Care Services, and Chief Medical Officer
Richard Popiel leads medical strategy for all Regence health insurance plans and provides executive leadership on care initiatives and cost management.
He came to Regence from Horizon Healthcare Innovations, a Horizon Blue Cross Blue Shield of New Jersey company, where he was president and chief operating officer. Before that, he also served as vice president/senior medical director for The Permanente Company.
Professional activities include chairing the National Council of Physician and Pharmacy Executives, a Blue Cross and Blue Shield Association council comprising chief medical and chief pharmacy officers, leading the Chief Medical Officer Leadership Group at America's Health Insurance Plans (AHIP) and serving on the AHIP board of directors.
His philanthropic activities include board membership for the George Washington University Alumni, where he has also been honored as an Outstanding Alumnus.
Dr. Popiel earned a B.S. in biology and his M.D. at The George Washington University in Washington, D.C. He also holds a Master of Business Administration from Northwestern University Kellogg School of Management. He is board-certified in internal medicine.
President, Health Plan Operations
Scott is responsible for the performance of seven regional health plans in Idaho, Oregon, Utah and Washington, collectively serving 2.4 million members. He successfully drives award-winning customer satisfaction, innovative consumer solutions and affordable health care for the members we serve.
He has additional accountability for service delivery for all Regence lines of business.
He joined Regence in 2010 as vice president of Strategic Finance, and assumed responsibilities for operational activities of the insurance division in 2011, rising to the post of chief operating officer before taking on his current role in 2015. Before joining Regence, Scott was managing director of Alvarez & Marsal, LLC; director of finance at Intel Corp.; and CEO of Commerce Route, Inc.
Scott serves on the boards of Self Enhancement Inc. (SEI) and the Oregon Zoo Foundation.
He has a bachelor's degree in finance and a Master of Business Administration, both from Arizona State University, and is a certified management accountant.