Get the answers

Have questions about your health insurance, or just want to understand it better? Get answers here for everything from the basics to the fine print.

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Signing up for a plan

Open enrollment

Open enrollment is your chance to review your options and see what's available, especially if your medical needs have changed. Open enrollment for groups depends on your employer's schedule. If you purchase your own insurance, your window is between November 1 and January 31.

Shop for a plan

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Special enrollment

You can apply for health insurance outside of open enrollment if you have specific major life changes. Find out if you qualify.

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Why your network matters

We negotiate the best prices for services within your network.

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Using your plan

Saving money


Is your plan an HDHP? Need to set up your HSA account? Here's your complete resource.

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Planning your budget

Save money, plan ahead and take advantage of all your benefits.

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Insurance 101


Here's a handy guide to common, yet often misunderstood, health insurance terms.

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Video: What's a deductible?

We explain how individual and family deductibles work.

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Member FAQ

From answers to common questions to a fair bit of fine print—it's all here.

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Video: What's a copay?

Your doctor may need a copay when you visit. Here's an explanation.

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