Our Provider Advisory Council (PAC) and our new Behavioral Health Provider Advisory Council (BH-PAC) both serve as communication and advisory forums for participating providers including primary care, medical specialties and behavioral health. PAC and BH-PAC members practice in communities across our service area and provide input for some of our programs and collaborate with us on initiatives to improve care and services to members. 

The primary roles and responsibilities of the PAC include:

  • Providing input and feedback on services provided to members
  • Providing input and feedback on Accountable Health program initiatives
  • Through discussion, participate in quantitative and qualitative analyses of Healthcare Effectiveness Data and Information Set (HEDIS®) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) results and other quality measures
  • Providing input and make recommendations to the Quality Programs Committee (QPC) about clinical quality and service improvement activities, including:
    • HEDIS results and improvement strategies
    • Members' access to providers and appointment availability
    • Medication prescribing and adherence measurement results
    • Clinical practice, behavioral health and preventive health guidelines
    • Coordination of care between medical and behavioral health care providers

PAC membership

Membership in the PAC represents a broad spectrum of participating primary and specialty care providers, including behavioral health. Appointments are made based on availability and need by specialty type. To learn more about becoming an active member of the PAC, please contact our Medical Director, Dr. Badolato.

The PAC meets at least semi-annually.

Primary roles and responsibilities include:

  • Providing input and feedback on services provided to members
  • Providing input and feedback on Regence's behavioral health initiatives
  • Through discussion, participating in quantitative and qualitative analyses of HEDIS and CAHPS results and other quality measures
  • Providing input and making recommendations to the Provider Quality Measurement Oversight Subcommittee of the Quality Programs Committee (QPC) about clinical quality and service improvement activities, including:
    • HEDIS and improvement strategies
    • Behavioral health medical policy review
    • Addressing opioid use disorders and access to care
    • Members' access to providers and appointment availability
    • Operational enhancements to facilitate positive communication
    • Coordination of care between medical and behavioral health care providers

BH-PAC membership

Membership in the BH-PAC represents a broad spectrum of behavioral health providers. Appointments are made based on availability and need by specialty type. To learn more about becoming an active member of the BH-PAC, please contact our Behavioral Health Director, Dr. Jim Polo, or our Behavioral Health Program Director, Dustin Howard.

View helpful information for Behavioral Health Facilities.

Provider advisory council

The primary roles and responsibilities of the PAC include:

  • Providing input and feedback on services provided to members
  • Providing input and feedback on Accountable Health program initiatives
  • Through discussion, participate in quantitative and qualitative analyses of Healthcare Effectiveness Data and Information Set (HEDIS®) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) results and other quality measures
  • Providing input and make recommendations to the Quality Programs Committee (QPC) about clinical quality and service improvement activities, including:
    • HEDIS results and improvement strategies
    • Members' access to providers and appointment availability
    • Medication prescribing and adherence measurement results
    • Clinical practice, behavioral health and preventive health guidelines
    • Coordination of care between medical and behavioral health care providers

PAC membership

Membership in the PAC represents a broad spectrum of participating primary and specialty care providers, including behavioral health. Appointments are made based on availability and need by specialty type. To learn more about becoming an active member of the PAC, please contact our Medical Director, Dr. Badolato.

The PAC meets at least semi-annually.

Primary roles and responsibilities include:

  • Providing input and feedback on services provided to members
  • Providing input and feedback on Regence's behavioral health initiatives
  • Through discussion, participating in quantitative and qualitative analyses of HEDIS and CAHPS results and other quality measures
  • Providing input and making recommendations to the Provider Quality Measurement Oversight Subcommittee of the Quality Programs Committee (QPC) about clinical quality and service improvement activities, including:
    • HEDIS and improvement strategies
    • Behavioral health medical policy review
    • Addressing opioid use disorders and access to care
    • Members' access to providers and appointment availability
    • Operational enhancements to facilitate positive communication
    • Coordination of care between medical and behavioral health care providers

BH-PAC membership

Membership in the BH-PAC represents a broad spectrum of behavioral health providers. Appointments are made based on availability and need by specialty type. To learn more about becoming an active member of the BH-PAC, please contact our Behavioral Health Director, Dr. Jim Polo, or our Behavioral Health Program Director, Dustin Howard.

View helpful information for Behavioral Health Facilities.