

Taking multiple medications can increase the risk of drug interactions, side effects and other complications. Through the Medication Therapy Management (MTM) program, you can get one-on-one guidance from a pharmacist or other trained health care provider. They’ll make sure your medications are safe and working for you—and may help you find lower-cost options.
What's included
You can receive the following services through the MTM program, which is provided at no additional cost to Medicare members and is not considered a benefit.
You’ll receive an action plan and personal medication list (PDF) to help you keep track of your medications and share information with your care team.
Call us at 1 (800) 541-8981. You can also connect with a pharmacist any time through your regence.com account. Sign in or create an account to get started.
How do I know if I qualify?
We're here to help—call us at 1 (800) 541-8981. TTY users should call 711. Our hours are 8 a.m. to 8 p.m. Monday through Friday. From Oct. 1 through March 31, we are available 8 a.m. to 8 p.m. seven days a week.
What happens during the comprehensive medication review?
The pharmacist or trained health care provider will:
- Go over your medications with you
- Make sure your medications are safe for you
- Answer questions or discuss concerns you may have about your medications
- Discuss lower-cost medications if they're available
- Help you find ways to stay on track with your medication therapy
Will my doctor be in the loop if any changes need to be made to my prescriptions?
Yes. Your MTM pharmacist may make recommendations to you and your doctors—but only your doctors can change your prescription.
Am I required to participate in the MTM program?
No. The MTM program is an added service. We're here to help, but you're not required to participate. You can opt out of the MTM program at any time by calling 1 (800) 541-8981. TTY users should call 711. Our hours are 8 a.m. to 8 p.m. Monday through Friday. From Oct. 1 through March 31, we are available 8 a.m. to 8 p.m. seven days a week.
AllianceRx Walgreens Prime, Express Scripts and Postal Prescription Services provide pharmacy services for Regence members.
Pharmacy and pharmacist services are provided by JourniRx, Inc. (a licensed pharmacy). Journi Rx, Inc. is a separate company that provides pharmacy and pharmacist services to Regence members.
Note: To view or print a PDF document, you need Adobe® Reader.
Last updated 05/02/2022
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