Loading...Loading...New agent onboarding and appointment capabilities coming later this year
We will temporarily pause agent appointment and onboarding for approximately 60 days later this summer. All other functionality in Producer Center will be operational during the blackout period, including commissions payments and reporting.
Supplemental and diagnostic breast examinations now covered with no cost share for HSA-eligible plans in Washington
Recent Washington OIC guidance means some fully insured non-grandfathered plans won’t require a cost-share for some breast exams. Learn how we’re complying and how the change impacts members.
Use our health plan benchmarking data to help inform groups’ 2026 plan decisions
Get insights from our health plan benchmarking data to inform 2026 plan decisions. Compare your groups’ plans to our company’s benchmarks.
Enhancing the Medicare Advantage member experience through HRA surveys
Enhance the member experience for your customers by helping us collect their health risk assessment surveys. Plus, learn why our Medicare Supplement plans are a great opportunity to sell year-round.
Producer Center upgrades: Global search tool added to simplify your experience
We’ve added a powerful new global search tool to Producer Center to simplify your experience. Now you can search for anything on the site, making it easier to find what you need.
Accountable Health plans for large (51+) employers help control costs and keep care more affordable
Regence Accountable Health plans for large (51+) employers offer comprehensive benefits, flexible solutions and savings. Learn how our plans can help control costs and keep care affordable for employers and employees.
Medicare Supplement rates approved for 2025
Completing employee waiver forms is important for documenting that your groups have offered coverage to all eligible employees. Read this to know which waiver form(s) your groups need to use.
Be sure groups use the correct waiver form version
Completing employee waiver forms is important for documenting that your groups have offered coverage to all eligible employees. Read this to know which waiver form(s) your groups need to use.
2025 Step-by-Step Medicare guides are now available
We’re here for you as you support your Medicare clients. Check out the 2025 Medicare Step-by-Step guides available now. Plus, learn more about helping your Medicare clients earn rewards and reaching out to age-ins year-round.
New FlexDollars card will replace OTC card and add Healthy Rewards benefits
Our new card combines two benefits on one card, making it more convenient for members on select Medicare Advantage plans to access their benefits.
New Washington Balance Billing Protection Act rules take effect Jan. 1, 2025
New Balance Billing Protection Act rules protect patients against balance billing for covered ground ambulance services. The new rules apply to fully insured groups, and we’re refiling self-funded groups’ opt-in decisions on their behalf.
New resources help fully insured large (51+) and self-funded groups support employees’ well-being in 2025
Our core well-being solution is a turnkey program that provides personalized support for employees’ health. We’ve updated our employee engagement toolkits for 2025 for employers to promote the valuable well-being program.
Thank you for your dedication through Medicare AEP
Your resilience and partnership have been invaluable as we navigated the Medicare 2025 Annual Election Period, and we look forward to our continued partnership. Here’s an update and a reminder for 2025 Medicare plans.
Oregon/Clark County Medicare Supplement (Medigap) renewal updates
The Department of Insurance has approved rates for Regence Oregon Medicare Supplement (Medigap) plans. Please be sure to check out the rate details and other important updates.
How we’re supporting Consolidated Appropriations Act, 2021 (CAA) gag clause attestation for groups
We’re attesting to our compliance with the Consolidated Appropriations Act, 2021 gag clause prohibition rule for fully insured and self-funded groups for 2024.
How we’re collecting members’ race, ethnicity and language data for renewing groups using 834 files
Health equity requires a deeper understanding of our members via data. During open enrollment, members whose groups enroll online can share race, ethnicity and language data. See how groups using 834 files can share this data any time.
Doctor On Demand telehealth solution adds Virtual Primary Care option for large (51+) and ASO groups
Virtual Primary Care from Doctor On Demand makes accessing primary care convenient for employees and affordable for employers.
Embedded and buy-up cancer care solutions for ASO groups help support employees’ care journey and contain costs
A cancer diagnosis can disrupt every aspect of a patient’s life. As the costs of treatment continue to rise, our comprehensive approach to cancer care provides tools to support members through their care journey and contain costs for employers.
Benefits updates for 2025 in compliance with the ACA Section 1557 final rule
See how we’re updating our benefits and nondiscrimination disclosures in accordance with Affordable Care Act (ACA) Section 1557 final rules issued this year.
Help ensure a smooth enrollment experience and avoid delays for your small groups
Open enrollment for groups with Jan. 1, 2025, effective dates is here, so make sure you’re ready to enroll your groups and avoid common mistakes to help make the process smooth.
While 2025 Medicare Advantage landscape presents challenges, Regence plans remain committed to core values
With many insurers raising premiums while reducing their benefits and service areas for 2025, our value goes beyond the simple copay-for-copay benefit comparisons.
Dental4Health program will improve members’ health and lower their cost of care in 2025
Our dental plans deliver an expanded network, comprehensive coverage, affordability and no out-of-pocket costs for preventive care. In 2025, our Dental4Health program will improve members’ oral and physical health and lower their cost of care.
Updated participation rules make Regence Dental an even stronger choice for 2025
To help support your Regence Dental sales efforts, we’re making changes to our participation rules to allow more groups and employees to qualify for dental coverage in 2025! Updates will apply to all 2025 effective and renewal dates.
We’re emailing 2025 benefit booklets to employer groups
To reduce paper usage, we’re emailing digital benefit booklets to employer groups beginning with Jan. 1, 2025, renewal and new group effective dates. Please read and share this information with your groups.
Regence Individual plans updated for 2025
For 2025, our goal is to expand our availability and help make health care simpler for more Individual members. Get the latest updates and check out how our comprehensive plans provide a better overall experience for your customers.
Get ready for AEP: 2025 materials are now available
Our 2025 Medicare Producer Resources page is live and available to access through Producer Center. Also, read our Medicare Agent of Record policy change and be sure you know how to access 2025 Medicare product training materials.
Customer Service chatbot will support all ASO groups beginning Sept 4
Since we launched our chatbot in 2022 to support fully insured members’ customer service needs, its functionality has continued to grow. The chatbot is efficient and available 24/7 to handle many of members’ most frequently asked questions.
New self-service features being added to Producer Center in 2025
Our new agent onboarding and commissions experience will help make it easier to onboard and receive commissions payments from us.
Hinge Health embedded in most fully insured plans beginning Jan. 1, 2025
Virtual muscle and joint support solution helps most fully insured members improve functionality and reduce joint, spine and muscle pain. Those with eligible conditions may receive customized care, therapy, coaching and behavior-change support.
Preparing for AEP: Review 2025 Medicare Advantage training resource; Plus, changes coming to Medicare Part D in 2025
To help you prepare for AEP, please review our training materials and certification requirements, and plan for when 2025 literature will be available. Also, get a preview of changes coming to Medicare Part D in 2025.
How we’re supporting RxDC reporting for groups that terminate in 2024
We’re offering to support 2024 RxDC reporting for groups that terminate coverage with us during the year. We can submit reporting only for the months each group was active with us, and we need to collect some data from them.
Pre-authorization requirement expansion for ABA therapy
To help support our members’ health and help them avoid unnecessary care, we’re expanding the pre-authorization requirement for ABA therapy to members under 18.
Help ensure a smooth enrollment experience and avoid delays for your small groups
Open enrollment for groups with Jan. 1, 2025, effective dates is right around the corner, so make sure you’re ready to enroll your groups and avoid common mistakes to help make the process smooth.
Market Readiness Dates for 2025
Please note our market readiness dates for each line of business. We look forward to supporting you and your employer groups in 2025!
Complete your 2025 Medicare Advantage and Part D certification training by September 15
Medicare Advantage and Part D certification training is open now. To sell and receive commissions for 2025 Medicare Advantage and Part D products, you must complete your certification by Sept. 15.
New Producer Center reporting captures members turning 26 and 65
We’ve added two new reporting features to Producer Center to help make it easier for you to manage and grow your book of business.
Utah Medicare Supplement (Medigap) Renewal Updates
The Department of Insurance has approved rates for Regence Utah Medicare Supplement (Medigap) plans. Please be sure to check out the rate details and other important updates.
New family-building program available for ASO groups
Beginning July 1, ASO groups of 1,000+ subscribers, may include WIN as a buy-up option. WIN is a family-building product that offers fertility, surrogacy and adoption guidance.
Explore all the ways Producer Center makes managing your business easy
More producers than ever are using Producer Center to manage their business. If you aren’t a user, now’s a great time to discover all the reasons why Producer Center makes it easy and efficient to manage your accounts.
2025 Medicare Advantage and Part D certification training
Look for an invitation for annual Medicare Advantage and Part D certification training on July 9. Plus: See how we’re using text messaging and mailing letters to encourage members to schedule Annual Wellness Visits and get other needed care.
Action required with Producer Center URL being updated; plus, a recap of recent enhancements
We’re making a required update to our Producer Center login URL. If you have the current login URL on your website or bookmarked, you’ll need to update it. Plus, read about recent enhancements that make Producer Center easier to use.
We’re expanding employees’ access to convenient in-home care
DispatchHealth, an in-network provider of on-call, at-home medical care, is expanding into select areas of Utah. It’s a convenient way for members to get urgent, in-person care at home.
Men’s health focus: Insights and resources in English and Spanish
Health risks for men include those that can affect anyone—like heart disease and diabetes—but also unique issues like prostate cancer. Know the risks and share the resources in English and Spanish with employer groups.
Multifactor authentication required for accessing private and secure emails
To secure members’ private information sent via email, we’ve added multifactor authentication to our secure mail exchange. To send or receive secure emails, users will need to verify their identity via a code sent to their cell (SMS) or email.
CMS finalizes changes to agent/broker compensation
CMS has released the Medicare Advantage and Medicare Prescription Drug Benefit Programs Final Rule, with several changes to agent/broker compensation for 2025.
How we’re enabling employees’ access to convenient in-home care
DispatchHealth is an in-network provider of on-call, at-home medical care in select areas of Oregon and Washington. It’s a great way for members to get convenient, in-person urgent medical care at home—and save money.
Vynca supports members facing serious illness diagnoses
To help members with the physical, emotional and social needs of being diagnosed with a serious illness, we’ve added Vynca, a telehealth palliative care provider—with the goal of improving quality of life for patients and their loved ones.
Medigap rates approved for 2024
Get updated rate details, where to access updated Medigap plan materials, and the great reasons to sell our Medigap plans year-round.
Learn more about how we’re supporting groups’ 2023 RxDC reporting
Learn how we’ll be collecting groups’ data for 2023 RxDC reporting. Our self-service RxDC data collection form will be live beginning March 15. Please encourage your groups to submit their data before the April 30 deadline.
Introducing Regence Momentum: Your next step in professional development
We're excited to introduce you to our new training program designed for producers like you. Think of it as your personal tool kit for growing your book of business—and your career.
2024 Step-by-Step Medicare guides are now available
There’s a lot to learn for members who are new to Medicare. You can help them by sharing our Step-by-Step Medicare guide. Also, review our tips for selling and prospecting to Medicare age-ins year-round.
We’re expanding site-of-service reviews to help provide members better access to high quality, high-value care
We’re committed to providing access to high-quality, high-value care at the most cost-effective price. To further support this commitment, we’re expanding our list of treatments requiring site-of-service pre-authorization reviews.