Condition Manager: Specialized support for your employees' chronic conditions

October 1, 2025

Expert care management for ASO groups

Condition Manager is an optional buy-up program for ASO groups, providing personalized and educational support for employees managing chronic conditions. Starting January 1, 2026, we're adding chronic low-back pain support at no additional cost to you.

Targeted support for high-impact conditions

Our specialized Care Advocates provide focused clinical support for:

Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Coronary Artery Disease (CAD)
Diabetes (Type 1 and 2)
Heart Failure (CHF)
NEW: Chronic low-back pain (effective 1/1/26 )

Comprehensive care approach

Our dedicated Care Advocates provide:

Personalized resources for navigating appropriate care
Treatment plan discussions and care gap identification
Medication management and health goal setting
Provider coordination when requested by members
Educational materials for all participating members
Proactive phone outreach on behalf of Regence

Why chronic low-back pain coverage matters

This expansion addresses a significant business challenge:

8% of ASO chronic members (1 in 12) are affected by chronic low-back pain
$305M in annual employer health care spend is attributed to this condition
20% of low-back pain episodes result in employee sick leave
84% of the population will experience low-back pain during their lifetime

Enhanced value, no additional cost

With our 2026 expansion, you're getting enhanced chronic condition management that can reduce absenteeism, prevent complications and optimize treatment outcomes – all while maintaining your current investment level.

Ready to enhance your employees' chronic condition management? Contact your account executive to learn more.