Get 24/7 virtual care

Virtual care appointments are a quick and convenient way to visit with a doctor and get a diagnosis, treatment plan and even a prescription sent to your pharmacy. Get care over the phone or video chat—all from the comfort of home. Best of all, virtual visits usually cost less than in-person ones. Sign in to see what virtual care options are available to you.

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Stay safe and avoid germs

Waiting rooms may be filled with sick people, but virtual care helps you stay safe and avoid exposure. No more travel time or sitting in traffic, either! Available 24/7, 365 days a year, virtual care lets you meet with a doctor or behavioral health specialist whenever it fits in your schedule.

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Address common conditions

Virtual care is a good fit for non-emergency care and can address many issues affecting the body and mind. It’s perfect for common conditions, such as rashes, ear infections, pink eye, colds and flu—as well as anxiety, depression and stress.

Talk to a nurse, day or night

Regence Advice24 is a toll-free, 24/7 nurse line that provides expert guidance for common issues. A nurse will help you figure out the right path when you’re unsure where to go for care. Advice24 can help you avoid an expensive trip to the doctor or emergency room.

Understand your medication options

Through or the Regence app, you can easily access the medication support you need to help you make the best decisions for your health—and your wallet. You can research and compare medications for effectiveness, costs and side effects; connect with a pharmacist online; plus get personalized insights that let you know about safety recalls and opportunities to save. Sign in to get started.

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We’re here for you

If you have questions about virtual care or the benefits of telehealth, we’re here to help. Sign in to chat online or call us at the number on the back of your member ID card.

Regence Advice24 is not insurance but is offered in addition to your medical plan to help you get information and support when you need it.

Pharmacy and pharmacist services are provided by JourniRx, Inc. (a licensed pharmacy). JourniRx, Inc. is a separate company that provides pharmacy and pharmacist services to Regence members.

Last updated 10/01/2022