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October 25, 2022

More than 50% of adults with mental illness do not receive treatment, and more than 24% can’t get the help they need. This number has been consistent for more than a decade.

Mental Health America, a nonprofit that advocates for mental health services and treatment, recently issued The State of Mental Health in America 2022—and the statistics are staggering:

• Nearly 50 million—almost 20%—of adults in the U.S. experienced a mental illness in 2019
• Almost 5% of adults have serious thoughts of suicide—a number that has increased every year over the last decade

• More than 60% of youth with major depression don’t get mental health treatment

The barriers to accessing behavioral health care are complex. One area we’ve dedicated resources to this year is offering more options to members, including behavioral health self-care tools, online mental health treatment and virtual treatment for substance use disorders.

Beginning Nov. 1, 2022, all health plan members ages 18 and older will have access to AbleTo Therapy+. An evidence-based behavioral health provider, AbleTo offers a unique, eight-week series of one-on-one therapy sessions with a licensed therapist by phone or video, with digital tools for support between sessions. People who have used AbleTo’s services have reported clinically significant declines in depression, anxiety and stress, as well as dramatic improvements in workplace productivity.

AbleTo’s Therapy360 product is currently available to ASO groups as a buy-up. The Therapy360 program is for people with depression, anxiety or other behavioral health needs and who are managing another chronic health condition, such as diabetes, heart disease, COPD and others. This clinically proven eight-week program includes a tailored treatment plan to address behavioral, medical and lifestyle needs. Members meet with a therapist twice weekly.

We know finding a behavioral health provider can be a challenge. Other options available to Regence members include (options are available in all states unless noted):

Boulder Care – Embedded in all plans except Individual, Boulder Care offers virtual care and medication-assisted treatment for substance use disorders. Boulder Care’s unique model includes peer and social services support. Available to members aged 18 and older.

Charlie Health – Embedded in all health plans, Charlie Health is designed for teens and young adults ages 12-26 years, and offers group, family and individual therapy. It combines virtual and office options, depending on location and has specialized tracks in DBT, LGBTQ+, trauma and substance use disorders.

Doctor on Demand – Embedded in Individual and Small (1-50) group plans and available to fully insured 51+ and ASO groups as a buy-up, Doctor on Demand offers 24/7/365 urgent medical care and scheduled behavioral health appointments via video across the U.S.

Eleanor Health – Embedded in all plans in Washington, Eleanor Health provides substance use disorder therapy and medication-assisted treatment to members aged 18 and older in a virtual setting or in person, depending on location.

Hazelden Betty Ford - Embedded in all plans in Oregon and Washington and recently designated as Blue Distinction Centers for Excellence by BCBSA, Hazelden Betty Ford provides members aged 18 and older prevention, early identification and treatment of mental health and substance use disorders, including medication-assisted therapy for opioid use disorder. Services can be virtual or in person, depending on location.

Headway – Embedded in all Oregon plans, Headway offers virtual and on-site behavioral health care, depending on location, with a time to care of 3.8 days.

myStrength – Embedded in all 51+ fully-insured plans and available as a buy-up for ASO groups, myStrength is a virtual self-help behavioral health tool for multiple behavioral health diagnoses, including an option for OCD.

nOCD – Embedded in all plans, nOCD specializes in virtual therapy for obsessive compulsive disorder (OCD) for ages six and older.

Quartet – Embedded in all Washington plans, Quartet will help members aged 18 and older find and schedule a behavioral health provider.

Regence Empower™ – A digital well-being program embedded in all plans and includes buy-up options for incentive management.

Talkspace – A virtual care solution embedded in all plans that provides digital health modules, coaching, psychotherapy and medication management for ages 13 and older.

Uprise Health EAP – Embedded in Individual and Small Group plans, and available as a buy-up option for all others, Uprise provides digital tools, assessments, coaching and therapy.

We continue to evaluate and contract with virtual care providers who add unique value to our array of resources for members seeking support for behavioral health challenges.

AbleTo is a separate company that provides mental health services.

Boulder Care is a separate company that provides substance abuse and addiction treatment services.

Charlie Health is a separate company that provides mental health services.

Doctor On Demand is a separate company that provides telehealth services.

Eleanor Health is a separate company that provides mental health and substance use services.

NOCD is a separate company that provides obsessive-compulsive disorder treatment services.

Talkspace is a separate company that provides mental health telehealth services.