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Navigating the Medicare Open Enrollment Period

December 15, 2020

Medicare’s Open Enrollment Period (OEP) runs from Jan. 1 through March 31, 2021. During OEP, individuals enrolled in Medicare Advantage (MA) plans may switch plans or transition to Original Medicare. Beneficiaries currently enrolled in Original Medicare may not switch into MA during OEP.

The Centers for Medicare & Medicaid Services (CMS) issues specific guidance around marketing during OEP, so here are some tips:

DO market to age-ins who have not yet made an enrollment decision.
DO market to dual-eligible and Low Income Subsidy (LIS) beneficiaries.
DO proactively and safely meet with, respond to and send materials to individuals who request them.
DO conduct virtual Medicare 101 learning sessions.
DO reach out to make sure your clients are enrolled correctly and happy with their plans.
DO NOT send unsolicited outreach to members referencing OEP or advertising the opportunity to change plans.
DO NOT target members based on the plan they selected during Medicare Annual Election Period (AEP), which runs from Oct. 15 through Dec. 7, 2020.

Medicare producer commissions

For electronic payments, we send commissions statements to the email address on file for you or your agency. Producers with statement access on Producer Center can also access payments and commissions statements there. For check payments, we mail commissions statements to the address on file for you or your agency.

You will soon receive an email about the timing of Medicare Advantage commissions payments for 2021. If you have questions, please contact your Regence sales executive.