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July 28, 2022

The provider search tool on regence.com and the Regence app is getting an upgrade. Through intuitive design and a user-friendly interface, the refreshed experience will make it easier than ever for members to find the care they need.

The new design will go live for members in August 2022.

What members can expect
In the new user interface (UI), members will see changes when they use the provider search and cost estimator tools. They’ll be able to locate providers within their area and filter results to target even more precisely those who best meet their needs.

Provider search

• Intuitive navigation: The new UI presents the most vital information first, helping members quickly find what they need.
• Easy filters: Filters are easily found via drop-down menus, allowing members to precisely identify and apply the best filters for their situation.
• Filter by ethnicity, gender, and LGBTQ+ care: The improved filter interface helps members quickly narrow results to choose a provider they are completely comfortable with.
• Compare providers: Members can view providers side by side for a straightforward comparison of key attributes.

• Improved map experience: With a larger and more detailed map feature, members can easily locate providers in their area and make the best choice for their care.

Cost estimator
The same navigation and design updates that make the provider search function seamless and easy to use also apply to the cost estimator tool. Members will be able to filter results, dig deeper into information about chosen providers and get clear cost information to make informed decisions.

Questions? Please contact your account executive.