Claims and payment

Claims and payment

Learn how to identify our members' coverage, easily submit claims and receive payment for services and supplies.

BlueCard Program

Identify BlueCard members, verify eligibility and submit claims for out-of-area patients.

Identifying members

Easily identify the kind of coverage our members have.

Claims submission

Learn more about billing and how to submit claims to us for payment, including claims for Federal Employee Program® (FEP® ) members.

Coding toolkit

View our clinical edits and model claims editing or learn more about global periods, maximum allowed units for procedure codes, unlisted codes and NCCI bypass modifiers.

Receiving payment

We know it is essential for you to receive payment promptly. Learn more about our payment and dispute (appeals) processes.

Electronic transactions

Electronic transactions include sending and receiving information electronically between trading partners – clients and vendors. Learn more about electronic funds transfer (EFT), electronic remittance advice (ERA) and electronic claim attachments, or contact EDI Support for assistance.