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Get help when you need it

Online tools

Availity Provider Portal

Access most member eligibility, benefits and claims information, review pre-authorization requirements and submit requests online, use the Onboarding Tracker to view contracting status and more.

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Favorite online tools

Self-service tool

Get the answers you need on demand, online, 24/7. Our provider self-service tool helps you get the most out of partnering with us. See helpful answers to our most frequently asked questions and quickly navigate our tools and website resources.

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Customer service

Provider Contact Center

For information that cannot be served by the Availity Portal or our self-service tool, our Provider Contact Center is available Monday through Friday, 6 a.m. - 5 p.m. (PT).

  • Uniform Medical Plan: Call 1 (888) 849-3682
  • All other lines of business: Call 1 (800) 253-0838