Availity Essentials Appeals tool

Beginning May 21, 2022, you will be able to use the new Appeals tool in Availity Essentials to submit appeals.

The new tool will streamline the appeals process, making it faster and easier to submit appeals directly from the Claim Status screen. The Appeals dashboard will show the status of submitted appeals. Access it from Availity Essentials: Claims & Payments>Appeals.

Get trained for free

View the training options available by clicking the Help & Training link in the Availity Essentials menu.

Availity Essential appeals tool messaging

If you receive one of the following messages when trying to dispute a claim using the appeals tool, it is not appropriate to fax or mail a dispute or appeal unless otherwise indicated below.