Reimbursement Policy

The purpose of our Reimbursement Policy Manual is to document the sources and principles used in writing our Reimbursement Policies. This information is to be used as a general reference resource regarding our Reimbursement Policies and not intended to address every aspect of a reimbursement situation. Reasonable discretion may be used in applying our Reimbursement Policies to individual situations.

The following nationally recognized sources are consulted in the development of our health plan Reimbursement Policies.

  • Centers for Medicare & Medicaid Services (CMS) written policy
  • CMS Local Carrier and National Carrier Determinations (LCD NCD)
  • CMS Manuals and Publications
  • CPT Assistant
  • CPT Manual, including code definitions and associated text
  • Federal Register
  • HCPCS Manual, including code definitions and associated text
  • Integrated Outpatient Code Editor (I/OCE)
  • International Classification of Diseases, 9th Revision, Clinical Modification (ICD-9-CM) official guidelines for coding and reporting
  • International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM) official guidelines for coding and reporting
  • Medically Unlikely Edits
  • National Correct Coding Policy Manual for Part B Medicare Carriers (NCCI)
  • National Physician Fee Schedule Relative Value File

Save time!

  • Do not submit the reimbursement policy feedback form for questions regarding pricing, benefits, claims, EOB statements or contract issues.
  • Reimbursement policy staff cannot answer or forward these issues.
  • Please contact the Provider Contact Center if you have questions regarding these issues.

Send your policy comments:

Reimbursement policy comments from physicians and other health care professionals regarding reimbursement policies are welcome.

Your use of this Reimbursement Policy constitutes your agreement to be bound by and comply with the terms and conditions of the Reimbursement Policy Disclaimer.

Administrative

Policy name

Policy applies to

Effective date

Policy number

Commercial

11/2024

100

Commercial

4/2025

121

Medicare Advantage

4/2025

121

Commercial & Medicare Advantage

3/2025

119

Commercial & Medicare Advantage

12/2024

105

Commercial & Medicare Advantage

12/2024

122

Commercial

3/2025

138

Medicare Advantage

3/2025

138

Medicare Advantage

6/2025

150

Commercial & Medicare Advantage

8/2024

129

Commercial & Medicare Advantage

9/2024

102

Commercial

12/2024

128

Medicare Advantage

12/2024

128

Commercial & Medicare Advantage

2/2025

141

Commercial

12/2024

131

Medicare Advantage

12/2024

131

Commercial & Medicare Advantage

8/2024

101

Commercial

1/1/2024

152

Commercial & Medicare Advantage

1/2025

125

Commercial

1/2025

148

Commercial & Medicare Advantage

5/2025

108

Commercial & Medicare Advantage

11/2024

109

Commercial

9/2024

111

Medicare Advantage

9/2024

111

Commercial & Medicare Advantage

9/2024

110

Commercial & Medicare Advantage

3/2025

149

Commercial & Medicare Advantage

5/2025

120

Commercial

9/2024

114

Medicare Advantage

9/2024

114

Commercial & Medicare Advantage

4/2025

107

Commercial

1/2025

136

Medicare Advantage

1/2025

136

Commercial & Medicare Advantage

9/2024

130

Commercial

5/2025

134

Medicare Advantage

5/2025

134

Commercial & Medicare Advantage

4/2025

127

Commercial

6/2025

106

Medicare Advantage

6/2025

106

Commercial

11/2024

133

Commercial

9/2024

113

Medicare Advantage

9/2024

113

Commercial & Medicare Advantage

11/2024

151

Commercial & Medicare Advantage

1/2025

135

Commercial & Medicare Advantage

1/2025

145

Commercial & Medicare Advantage

1/2025

147

Virtual Care

View information about telehealth services.

Commercial

5/2025

132

Virtual Care

View information about telehealth services.

Medicare Advantage

5/2025

132

Anesthesia

Policy name

Policy Applies to

Effective date

Policy number

Commercial

11/2024

102

Medicare Advantage

11/2024

102

Behavioral health

Policy name

Policy applies to

Effective date

Policy number

Commercial & Medicare Advantage

3/2025

100

Facility

Policy name

Policies applies to

Effective date

Policy number

Commercial & Medicare Advantage

6/2025

118

Medicare Advantage

5/2025

114

Commercial & Medicare Advantage

11/2024

110

Commercial & Medicare Advantage

3/2025

111

Commercial & Medicare Advantage

3/2025

116

Commercial & Medicare Advantage

5/2025

105

Commercial & Medicare Advantage

1/2025

103

Commercial and Medicare Advantage

5/2025

109

Commercial and Medicare Advantage

2/2025

108

SepsisNew policy - effective 7/1/2025

Commercial and Medicare Advantage

7/2025

120

Medicine

Policy name

Policy applies to

Effective date

Policy number

Commercial & Medicare Advantage

11/2024

110

Commercial & Medicare Advantage

3/2025

112

Commercial & Medicare Advantage

9/2024

108

Commercial

6/2025

104

Medicare Advantage

6/2025

104

Commercial & Medicare Advantage

3/2025

107

Commercial & Medicare Advantage

5/2025

101

Commercial

9/2024

106

Medicare Advantage

9/2024

106

Modifiers

Policy name

Policy applies to

Effective date

Policy number

Commercial & Medicare Advantage

1/2024

111

Commercial & Medicare Advantage

7/2023

103

Commercial & Medicare Advantage

10/2024

106

Commercial

8/2024

108

Medicare Advantage

8/2024

108

Commercial

11/2024

101

Medicare Advantage

11/2024

101

Commercial & Medicare Advantage

4/2025

115

Commercial & Medicare Advantage

8/2024

102

Commercial & Medicare Advantage

5/2025

107

Commercial & Medicare Advantage

7/2024

104

Commercial & Medicare Advantage

8/2024

105

Commercial & Medicare Advantage

8/2024

113

Commercial

3/2025

110

Commercial & Medicare Advantage

7/2024

114

Commercial & Medicare Advantage

12/2024

116

Commercial & Medicare Advantage

7/2024

112

Commercial

9/2024

109

Medicare Advantage

Commercial & Medicare Advantage

4/2025

118

Surgery

Policy name

Policy applies to

Effective date

Policy number

Commercial & Medicare Advantage

4/2025

102

Commercial & Medicare Advantage

3/2025

104

Commercial & Medicare Advantage

4/2025

101

Disclaimer

Your use of this Reimbursement Policy constitutes your agreement to be bound by and comply with the terms and conditions of the Reimbursement Policy Disclaimer.