Provider onboarding

Thank you for your interest in joining our provider networks. We contract with physicians, dentists, pharmacists, other health care professionals and facilities to form provider networks essential for the delivery of health care services to our members. By contracting with us:

  • Claims payments made directly to you on a weekly basis
  • You are listed in our provider directory, Find a doctor
  • Our members have financial incentives to see you for their care
  • You are invited to provide input on our medical and reimbursement policies
  • We have dedicated teams and resources available to help you and your staff

Ready to get started?

1. Apply for credentialing

All providers must be credentialed before they can participate in our networks. Use our checklist and submit a credentialing application to get started.

Follow the checklist

2. Use electronic tools

We require claims be submitted electronically, and claims payments received via electronic funds transfer (EFT). Take advantage of our electronic tools.

Review your options

3. Get connected

Access eligibility, benefits and claims-related information for most members, submit pre-authorization requests view reimbursement schedules and more on the Availity Provider Portal.

Learn more

4. Subscribe to communications

Don’t miss important news and policy changes or contractual notifications that impact your office. Subscribe to receive our newsletter and bulletin.

Subscribe now

Sign your agreement documents

After completion of the credentialing process, the individual you designated with the authority to accept and sign agreement documents on your behalf will be notified by email that documents are ready for review and signature via DocuSign. Learn more.

Add or update your electronic contracting email.

Note your participation date

Within 10 business days of signing your agreement document, you will receive an email that confirms your participation on our network(s) and includes your effective date of participation. If you are joining an existing agreement for a contracted tax ID, you will not have to sign agreement documents. The tax ID owner will be notified of your network participation date. Our participation effective date guide explains this process.

View the guide

Verify your information

It is critical for us to have accurate information about your practice to ensure our members can find you in our provider directories and contact you for timely access to care. Contracted providers are required to validate their practice information every 30 days. Quickly verify your information and notify us of changes.

View instructions
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Stay informed

Read announcements about latest changes that impact your office, view summaries of monthly changes, access issues of our newsletter or bulletin or subscribe to receive communications.

Vew what's new & publications

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Access reimbursement schedules

Reimbursement schedules and other pricing documents are available after logging into the Availity Portal: Payer Spaces>Resources.

Learn more and register