The whole person
Person-centered and family-oriented
Improving quality of life
Any age and any stage
Person-centered and family-oriented care for people living with serious illness that provides relief from the symptoms and stress of the illness through physical, mental and spiritual support - whatever the diagnosis.
- To improve quality of life for our members and their families through skilled communication to match care to goals
- Expert pain and symptom management
- Coordination of care among the patient's providers
The Personalized Care Support (PCS) program is a comprehensive set of benefits and supports available to members and their caregivers who are living with serious illness. Our vision is that every person living with serious illness will experience personalized care that is consistent with their values, goals and preference; caregivers will feel included, honored and supported.
The PCS program also helps to provide support to providers who are looking for ways to better address the needs of their patients living with serious illness and who may benefit from specialty palliative care. Our team works directly with the provider to help support their patients’ serious illness journey.