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  • Availity Portal

    Access most member eligibility, benefits and claims information online using the Availity Portal. Use the electronic authorization tool to determine whether pre-authorization is required and submit requests online. In Payer Spaces you can access our reimbursement schedules, pricing documents and more.

    Our Provider Contact Center is available for information that cannot be served by the Availity Portal.

  • Provider Contact Center

    For information that cannot be served by the Availity Portal, our Provider Contact Center is available.

    Provider Contact Center: 1 (800) 253-0838

    • Group - Fully-insured and administrative services only (ASO)
    • Individual
    • Medicare Advantage plans

    Uniform Medical Plan: 1 (888) 849-3682
    Hours of operation: Monday through Friday, 7 a.m. - 5 p.m. (PT)

  • Interactive Voice Response

    Our Interactive Voice Response system is available 24 hours a day, seven days a week. To avoid being placed in the general phone queue, use the following prompts:

    First prompt:

    1. Regence member
    2. Non-Regence member (see BlueCard below)

    Second prompt (Regence members only)

    1. Mental health and chemical dependency
    2. Dental
    3. Pre-authorization inquiries
    4. Claims or eligibility, not including pre-authorization

    See additional instructions below.

Thank you for visiting our provider website. Please enter a ZIP code for your office location to view content on this site:

  1. Click the Change link at the top of this page
  2. Under Change site, select the site for Providers
  3. Enter a ZIP code for your office location
  4. Click Update