Contact us

Set your ZIP code

When you go to this page, you should see a dialog box that asks for your ZIP code. Enter a ZIP code in that box.

If that dialog box did not appear, click the "(change)" link next to the "ZIP code" label.

Customer service

Make sure you have your Member ID card handy when you call us. That way, we can verify your account and start helping you as quickly as possible.

To contact us without setting your ZIP code, call:

1 (888) 675-6570

Prescription questions?
Call Customer Service and choose the Pharmacy option. Open 24 hours a day, 7 days a week.

Fraud or abuse

You can remain anonymous.

  • 24/7 anonymous hotline: 1 (800) 323-1693
  • Medicare Part C & D: 1 (800) 633-4227
  • Online reporting form

Ethics & compliance hotline

You can remain anonymous.

1 (877) 878-2273