For members Sign in to access your claims, benefits and member tools. Member notices Find our medical policies, the appeal and grievance process, and these forms: Health care quality concerns Care management referral Member satisfaction We check in with our members several times a year to see how they feel about our services. What do they say? See the results. Not registered? As a member, you can register and sign in to view your claims and benefits information and get access to members-only tools.