Planning your health care budget

Get the care you need, when you need it using the telehealth benefit.

Telehealth—having a doctor's appointment over the phone or video chat—lets you meet with a doctor from the comfort of home. No more traffic, changing out of your sweats or getting yourself or your little one out of bed to make it to an appointment.

Telehealth is more than a nurse advice line. It lets you:

  • Have a confidential appointment with a doctor, just like you would in person
  • Get a diagnosis and treatment instructions
  • Have a prescription sent to your local pharmacy

Get care, day or night

More doctors are now offering telehealth. And most of our health plans cover it. That's because many common conditions only require a quick chat with a doctor, like:

  • Cold, flu or nasal congestion
  • Sore throat, cough or bronchitis
  • Urinary tract infection
  • Ear infection
  • Pink eye
  • Rash or bite

Telehealth services may be available outside standard clinic hours, so you can get care around the clock. Most doctors charge less for a telehealth visit—the average cost is $40 to $50—so you might save money, too.

Ask your doctor about telehealth

Not sure if your doctor offers telehealth? Just ask. You can also contact us to see if it's covered by your plan. 

When to use telehealth