The information provided on this website is not a substitute for the advice of your personal physician or other qualified health care professional. Always seek the advice of your physician or other qualified health care professional with any questions you may have regarding medical symptoms or a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital.
This Regence (the "Health Plan") website (this "Site") is provided subject to the terms and conditions set forth below (the "Terms"), in addition to, and not in limitation of, the provisions of any other agreement you may enter into with Health Plan.
Revisions, updates and changes
Health Plan may revise the information on the Site or otherwise change or update the Site, including these Terms, without notice to you, effective immediately upon posting on this Site. Health Plan may also make changes to the Site or add new features at any time without notice. We encourage you to periodically read these Terms to see if there have been any changes that may affect you. Your continued access or use of this Site shall constitute acceptance of such modifications of the Terms.
No content on this Site is intended to replace or amend language for coverage that you may have with Health Plan. You should always consult your benefit brochure and contract for details about what your health plan covers.
No medical advice
This Site does not provide medical advice and neither the information available on this Site nor any email responses to your questions shall create a physician-patient relationship or constitute the practice of medicine. The information available on this Site and from any linked sites should not be used as a substitute or supplement for professional medical advice. If you have medical or health-related questions, contact your physician.
Communications that you post to the Site are not confidential. You are responsible for your own communications and the consequences of such posting. Health Plan does not represent or guarantee the truthfulness, accuracy or reliability of any communications posted by other users or endorse any opinions expressed by other users. Any reliance on material posted by others is at your own risk.
You may not use this Site in any manner that may: adversely affect this Site's resources or the availability of this Site to others; violate any local, state, national or international law; delete or revise any content on this Site; or, use this Site to harass any other person or to collect or store personal information about other visitors. If you have a unique user identifier and/or password to access secure areas, you are responsible for protecting the identifier and/or password and for any unauthorized use by others, with or without your permission.
Some parts of this Site may allow you to post, or to email to Health Plan, materials or information ("Visitor Content"); or to access or use Visitor Content posted or emailed by other visitors to this Site. You grant Health Plan the unrestricted right to use or distribute, free of charge, any Visitor Content posted on this Site by you. You may not submit or post any material or information that is illegal, obscene, threatening, defamatory, invasive of privacy, or infringing of proprietary rights of any person or entity, or which contains software viruses, corrupted data, cancel bots, commercial solicitations, or mass mailings or any form of "spam." You may not use a false email address to impersonate any person or otherwise mislead as to the origin of any material or information you submit or post.
Health Plan may review, remove or edit any Visitor Content at its discretion. Health Plan has no responsibility and assumes no liability for Visitor Content posted by you or by any other party.
Your account and passwords
You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your online password or account. It is your sole responsibility to (1) control the disclosure and use of your username and password; (2) authorize, monitor, and control access to and use of your online account and password; and (3) promptly inform the Health Plan of any need to deactivate a password. You agree not to provide your login credential in a manner that allows for any use of data mining, robots, or similar data gathering and extraction tools or any downloading or copying of account information for the benefit of another party.
Health Plan manages and protects your personal information in accordance with applicable laws and established company security standards and practices. For more information about privacy and security, visit our Online privacy & security page; or, for more information about how Health Plan generally manages your personal information, visit our Notice of privacy practices page.
ALTHOUGH WE ATTEMPT TO MAINTAIN THE ACCURACY AND INTEGRITY OF THE CONTENT ON THE SITE, HEALTH PLAN MAKES NO GUARANTY AS TO ITS CORRECTNESS, COMPLETENESS, OR ACCURACY. THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY HEALTH PLAN ON AN "AS IS" AND "AS AVAILABLE" BASIS. HEALTH PLAN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE SERVICES AND THE SUBMISSION OF ANY INFORMATION BY YOU IS AT YOUR SOLE RISK. HEALTH PLAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
Limitation of Health Plan and its suppliers and licensors
HEALTH PLAN AND ITS SUPPLIERS AND LICENSORS (INCLUDING, FOR THE PURPOSES OF THIS ENTIRE SECTION, ALL PROVIDERS OF SERVICES AND CONTENT FOR THIS WEB SITE) SHALL NOT BE LIABLE TO YOU, UNDER ANY CIRCUMSTANCES OR UNDER ANY THEORY OF LIABILITY OR INDEMNITY, FOR ANY DAMAGES OR PENALTIES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL INDIRECT, EXEMPLARY, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE OR THE CONTENT, EVEN IF ANY OF THEM HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Use of content
The contents of this Site are protected by copyright. The collective work of this Site may also include work that is the property of others, which work is also protected by copyright or other intellectual property laws. Unauthorized use may violate copyright, trademark and other laws. Health Plan authorizes you to view and download material on the Site solely for your own use. You must keep all copyright and other proprietary notices on any copies you make. You may not sell or modify the material or otherwise use it for any public or commercial purpose.
Health Plan respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, you may send us a notice requesting that the material be removed. When submitting a notice, please provide us with the following information: (i) a physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) description of the copyrighted work that you claim has been infringed upon; (iii) A description of where the material that you claim is infringing is located on the Site; (iv) Your address, telephone number, and email address;(v) A statement by you, made under penalty of perjury, that the above information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner's behalf, and that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law. Health Plan's Copyright Agent for notice of claims of copyright infringement on its Site can be reached as follows: Copyright Agent, Attn: Legal Department, PO Box 1271, Portland, OR 97207.
Health Plan's name and any other names of Health Plan or its websites, publications, products, content or services referenced on this Site are the exclusive trademarks or service marks of Health Plan, including without limitation the "look and feel" of this Site and the color combinations, layout and other graphical elements of this Site. You may not use Health Plan's trademarks in any manner without the express, written permission of Health Plan. Other product and company names that appear on this Site may be subject to trademark or other rights of other parties.
Some of the services made available through the Site may be subject to additional third-party terms, privacy policies and disclosures, including the ones posted under Third-party terms below and incorporated herein by reference.
Linking to and framing of this Site
You may not frame any Health Plan content, or use any trademark, logo or other proprietary information on this Site, without Health Plan's express written consent. You may not use Health Plan's name or trademarks in any metatags or other hidden text without the express written consent of Health Plan. You may link to this Site for noncommercial purposes only. Health Plan reserves the right to demand you remove any such link at any time, for any or no reason, and at Health Plan's sole discretion.
Compliance with COPPA
This Site is not directed at children under the age of 13. Health Plan complies with the Children's Online Privacy Protection Act and does not knowingly permit registration or submission of personally identifiable information by anyone younger than 13 years of age.
Health Plan may terminate your right to access or use this Site at any time without notice. Health Plan reserves the right to block, delete or stop the uploading of materials and communications that it in its sole discretion finds unacceptable for any reason.
Governing law and disputes
These Terms, and any dispute that may arise between you and Health Plan, will be governed by the laws of the State of Oregon without regard to conflict of laws or principles. The Terms, as may be amended from time to time, set forth the entire understanding between you and Health Plan as to the subject matter of the Terms, unless otherwise specifically provided under a written agreement, and supersedes any prior agreements between you and Health Plan, whether oral or written, as to the subject matter of the Terms. Jurisdiction and venue will be in the courts of Multnomah County, Oregon for any disputes arising out of or relating to these Terms.
If any provision of the Terms is found to be invalid or unenforceable, the remainder of the Terms shall remain in full force and effect, and all Terms shall be enforced to the fullest extent permitted by law. No waiver or failure to assert any provision of the Terms shall be valid unless in writing and signed by an officer of Health Plan. Health Plan may assign its rights and duties under the Terms to any party, at any time, without notice. Health Plan reserves all rights not expressly granted in these Terms.