Get behavioral health support on us

It’s okay to ask for help. That’s why most Regence Individual and Family health plans come with the Individual Assistance Program (IAP). Find support for life’s challenges, including short-term confidential counseling, 24-hour crisis help, life-balance services and more - many at no extra charge.

Plus, our program can match you with a behavioral health support specialist in your network, and your first four sessions are available at no additional cost to you.

Already a Regence member? Sign in

Stay connected to resources

Access tools and resources like webinars, monthly newsletters, assessments, self-directed courses, stress tools and healthy recipes through ComPsych. To use your benefits, you can sign in using the access code found on the flyer in your new member onboarding documents. You can also contact Customer Service for help.



Mental health is just as important as physical health. Whether you prefer face-to-face counseling or the convenience of secure text messaging, or need support right away, you’ll find a variety of insurance-covered therapy and counseling options here.

Padlock surrounded by a circle

Confidential counseling

Up to four counseling sessions (face-to-face, on the phone or video chat) for issues relating to relationships, anxiety, work stress and other common challenges.

Moon and sun icons circle icon of earth

24-hour crisis help

Toll-free access during a crisis situation for members at 1 (800) 922-2687.

Monitor with a check mark in the center

Online consultations

Convenient access to online consultations with licensed counselors for relationship issues, anxiety, work stress and other challenges.

Two chat bubbles overlap, top bubble has ellipses

Expert Advice

Members can submit questions at any time and receive advice from Master’s-level clinicians or experts in law, finance or family matters.



We all need extra support every now and then. Whatever your family looks like—from toddlers or teens to aging parents—the IAP has resources to assist everyone.

Outline of baby in diaper with their arms raised

Child care

Support and help locating local resources for parenting, school, adoption, college planning, teenager challenges, summer camps, day care and other important issues for parents.

Outline of person with bob haircut and bangs

Adult and elder care

Specialists to help find information on transportation, meals, exercise programs, activities, in-home care, daytime care, housing and more.

Side view of open palm holding a small plant with leaves growing from dirt

Personal Advantage

Life-balance tools that offer interactive resources for solving and preventing a range of personal problems.



Knowing where to start with legal or financial guidance can be confusing. With the IAP, you have the tools and assistance to get on the right path.

Outline of person wearing a tie

Legal help

A half-hour consultation at no additional cost to you, plus a 25% discount if more time or in-person representation is needed.

Two pieces of paper on top of one another with illegible text on top piece

Online legal forms

Resources to help you create, save, print and revise online legal forms, including wills, contracts, leases and many more.

Two hands shaking in the middle of a circle


Consultations for personal, family, and non-work-related issues, such as divorce.

Piggy bank with coin going into the top

Financial help

Unlimited phone consultations for debt counseling, budgeting, college/retirement planning and taxes at no additional cost.

Outline of an ID card with icon of person on the left and lines on the right

Identity theft recovery

Support in restoring your identity and credit after an incident.

Man smiles at camera while woman behind him smiles at him with her arm around his neck

Check your eligibility

As long as your Regence health plan includes the IAP, it’s accessible to you and anyone who’s living in your household or dependent on your income. You can learn more about our Individual and Family plans here.

Woman with long hair looks down at mobile phone in her hand

Get started

To find out more about the IAP and your behavioral health benefits, schedule a counseling appointment or get a referral for mental health services, call ComPsych at 1 (800) 922-2687 or visit their website.

IAP services are delivered by ComPsych® GuidanceResources®

ComPsych is a separate company that provides employee and beneficiary assistance programs for Regence members.