At Regence, we believe everyone should have access to affordable, high-quality health care regardless of race, color, national origin, sex, gender identity, sexual orientation, age or disability. We’re committed to the transgender community and providing health plan benefits for transgender services.
We have a gender-affirming Customer Service team to help you understand your coverage. They can help you with accessing your benefits, pre-authorizations, finding in-network doctors and facilities that work best for you, and collecting required documentation. Sign in and chat online or call the number on the back of your member ID card—and ask to speak with a member of the gender-affirming team.
Our gender-affirming care benefits are based on the World Professional Association for Transgender Health (WPATH) guidelines. This is important because it ensures you have access to psychotherapy, hormonal therapy and medically necessary surgical services. We also don’t limit sex-specific recommended preventive services based on your sex assigned at birth, gender identity or recorded gender.
When you see in-network providers, you’ll save money on your medical care and avoid the paperwork and hassle that often comes with seeing out-of-network doctors. Use our Find a Doctor tool to search for doctors or clinics in your network, and be sure to sign in so your results are based on your benefits.
A guide to pronouns
Normalizing personal pronouns can help transgender, gender nonconforming and nonbinary people feel acknowledged and included. Use this guide to learn about pronouns and why they're important for respectful communication.
National Center for Transgender Equality
Social justice organization that advocates to change policies and society to increase understanding and acceptance of transgender people
National LGBT Health Education Center
Center that provides education, resources and consultation to health care organizations with the goal of improving LGBT health care
Transgender Law Center
Civil rights organization led by transgender people working to change law, policy and attitudes so that all people can live safely, authentically and free from discrimination
Transgender Youth Equality Foundation
Organization that provides education, advocacy and support for transgender children, youth and their families
World Professional Association for Transgender Health
Association that promotes evidence-based care, education, research, advocacy, public policy and respect in transgender health