


Wait times for behavioral health providers can be long, but we’ll help you find someone who can see you soon. Sign in and chat online or call us at the number on the back of your member ID card.
You can use our provider search tool to find a therapist, counselor, psychologist or psychiatrist who’s in your network. You may also have access to virtual mental health and substance use disorder treatment. Be sure to sign in so your search results are based on your benefits.
When you’re struggling with mental health, it can be difficult to leave home for physical or emotional reasons. Virtual therapy can be a much more comfortable option. Many mental health providers offer the option of virtual appointments, and as a Regence member, you may also have access to:
Talkspace
Virtual mental health treatment for members ages 13 and older, including online therapy (for individuals, couples and teens), coaching, self-help tools, psychotherapy and medication management.
NOCD
Virtual obsessive-compulsive disorder (OCD) treatment for members ages 6 and older. Therapists specialize in exposure and response prevention (ERP), one of the most effective treatments for OCD.
Charlie Health
Virtual and in-person mental health treatment for teens and young adults ages 11-26, as well as their families. For those who need more than once-a-week therapy, Charlie Health offers an intensive outpatient program.
When it comes to substance use disorders, stigma remains a strong factor in causing people to avoid seeking care. A virtual environment can help remove barriers such as stigma and lack of transportation to treatment. As a Regence member, you may have access to:
Boulder Care
Virtual addiction treatment for members ages 18 and older, including medication-assisted treatment (MAT) for opioid use disorders. Along with MAT, they offer support through peer coaching, care coordination and other recovery tools.
Eleanor Health
Virtual and in-person treatment for substance use disorders and mental health conditions. Treatment can include MAT, psychiatry, psychotherapy, nursing care management and community support services.
Not all telehealth options are available on all plans. To see if these virtual treatment options are in your network, sign in to your account and go to Find a doctor. Choose Places by name and then type in the name of the provider. You can also find out by calling or chatting online with Customer Service.

If you have questions about mental health services or behavioral and mental health insurance, sign in and chat online or call the number on the back of your member ID card.
We also have a special Customer Service team trained in Mental Health First Aid and prepared to handle calls related to mental health and substance use.
Talkspace is a separate company that provides mental health telehealth services.
NOCD is a separate company that provides obsessive-compulsive disorder treatment services.
Charlie Health is a separate company that provides mental health services.
Boulder Care is a separate company that provides substance abuse and addiction treatment services.
Eleanor Health is a separate company that provides mental health and substance use services.