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Customer Service

Make sure you have your Member ID card handy when you call us. That way, we can verify your account and start helping you as quickly as possible.

1 (888) 675-6570

Prescription questions?
Call Customer Service and choose the Pharmacy option. Open 24 hours a day, 7 days a week.

For more specific contact information, choose from the following:

Individuals and families

Fraud or abuse

You can remain anonymous.

  • 24/7 anonymous hotline: 1 (800) 323-1693
  • Medicare Part C & D: 1 (800) 633-4227
  • Online reporting form

Ethics & compliance hotline

You can remain anonymous.

1 (877) 878-2273