Telehealth
Get convenient care 24/7
Telehealth—having a virtual doctor appointment over the phone or video chat— is becoming more and more common. It lets you visit with a doctor anytime: No traffic, waiting rooms or even changing out of your sweatpants.
When to use telehealth
For non-emergency care
Telehealth is a good option for when you need medical attention, but not ER or urgent care. It also can work well for therapy appointments. Learn more about telehealth for mental health treatment
While traveling
Telehealth is convenient for when you're traveling outside your network area or when you just can't get to the doctor's office.
When you're looking to save
Telehealth is cost-effective, too. Most doctors charge less for a telehealth visit than an in-person visit.
Care for over 50 common health conditions
Telehealth can provide treatment for many conditions affecting the mind and body. Here are some of the top ones:
- Mental health: Depression, anxiety and ADHD
- Flu, coughs and bronchitis
- Sinus infections
- Urinary tract infections (for women)
How do I know if I'm covered?
If you're a Regence member, sign in to see what telehealth benefit is available to you. Or, contact us to see if it's covered by your plan.
If you're not a Regence member, ask your doctor about telehealth to find out about your options.
Member story: Tami
A Regence member, Tami, woke up with pink eye. She decided to use telehealth and talk to a doctor from her home. "I needed to take care of it right away, but didn't want to deal with the wait time at the ER—or an expensive bill." Within minutes, the doctor diagnosed Tami and sent a prescription right to her local pharmacy. Tami's bill for the appointment? Under $50.